Rally House gladly refunds purchases accompanied by a receipt that are unworn, unwashed, odorless, and undamaged merchandise purchased in our retail stores for full refund within 120 days of original purchase date. Refunds will be made in the form of the original payment.
For purchases without a receipt, items must be in unworn, unwashed, odorless, undamaged and have the original box/packaging and tags. Purchases without a receipt are eligible for exchange only at the lowest selling price. Customers will need to provide a valid government-issued photo ID when returning an item(s) without a receipt.
Food may be returned within 120 days of purchase if unopened, not expired, and accompanied by a receipt. If the food is defective for any reason, it may be returned.
Opened face masks are not eligible for return or exchange. Customized Jerseys are not eligible for return or exchange. Gift cards are not eligible for return or exchange.
Customer's name, e-mail, and zip code will be needed for all refunds and exchanges. A manager will approve all returns.
Want to exchange for a different item? Exchange in store or send your item back for a refund and go ahead and place a new order when you're ready!
Please Note: Unfortunately we are unable to accept returns of personalized or NIL items.
All mailed in returns without any gift recipient information will be processed for a refund to the original form of payment.
Returning item for the Western Michigan
Store:
Rally House Livonia